FREQUENTLY ASKED QUESTIONS
Everything you need to know — whether you're a fan looking for tickets or a professional looking to partner with us.
FOR FANS
B2CHow do I buy tickets?
Contact us via WhatsApp or the contact form. We confirm availability and price, you pay by bank transfer.
Are the tickets guaranteed?
Yes, 100%. All tickets are verified and authentic.
How do I receive my tickets?
Digitally via email or WhatsApp before the event.
What if the event is cancelled?
Full refund guaranteed if the event is officially cancelled.
Can I buy tickets for sold-out events?
Yes, that's our specialty. We have access to sold-out events.
How long does it take to confirm?
Usually within minutes via WhatsApp.
FOR SELLERS
B2BHow do I become a partner?
Fill out the partner form on our website. We verify your business within 24h.
What are the minimum order requirements?
No minimum for Bronze level. Silver requires 50+ tickets, Gold 750+ per year.
How does the discount system work?
Bronze: base prices. Silver (50+ tickets): 5%* discount. Gold (750+/year): 10%* discount.*50% of the stated discount applies to El Clásico, UCL Semi-Finals and Finals.
How do I access the B2B portal?
Once approved, you receive login credentials for enjooy-b2b.vercel.app.
What payment methods are accepted?
Bank transfer. B2B clients are invoiced monthly.
Which events are available?
FC Barcelona, Real Madrid, Champions League, major concerts and more.